| Frequently Asked Questions |
The Customer Service staff of The Washington Post online archive wants
to help make your searching as trouble-free as possible. To ensure your continued
satisfaction with The Washington Post online archive, we offer the
following answers to some of the most commonly asked questions:
What is available in the archive?
The Washington Post 1987 - Current Archive includes locally written articles
from January 1987 through the present.
The Washington Post 1877 - 1986 Historical Archive includes images of
stories, photos, graphics, display ads and all information as it was
printed and sold in Washington D.C. on the day of publication. These
articles are displayed in PDF Format which requires the Adobe Acrobat
Reader. The Article Archive is hosted by ProQuest through their ProQuest
Archiver service and all purchases are processed by ProQuest
( Learn More ).
What is not contained in the archive?
The Washington Post 1987 - Current Archive does not include advertising.
The Washington Post 1877 - 1986 Historical Archive was digitized from
microfilm and a few issues are not available.
Where is the photo/illustration/chart?
Only text is included in the current archives 1987 - present.
Photos, charts, illustrations and other graphics are not included. Please see
What is not contained in the archives? for
more information.
The historical archives (1877 - 1986)
do contain many graphics, however, some photographs are blocked due to
copyright concerns.
How do I purchase articles online?
Abstracts of stories are free and ProQuest handles all requests to purchase the full story
through their ProQuest Archiver service.
What forms of payment are accepted for purchasing articles?
Accepted forms of payment for purchasing articles:
(Billed by ProQuest Archiver)
What is your refund policy?
Customers may submit an online refund request within two hours of purchase. ProQuest
will refund the full purchase price provided the customer provides an explanation
of why he/she is dissatisfied with the quality of the content delivered. If more than
two hours has passed, customers may contact ProQuest Customer Service by email to request
a refund at mypqabilling@pqarchiver.com.
Refunds for passes will be pro-rated based upon duration since purchase and usage.
No refunds can be given more than 60 days following the original purchase date.
What is ProQuest Archiver (PQA)?
ProQuest Archiver is an e-commerce platform for publishers to distribute their content on the Web. Visit myPQA to learn more.
How do I order back issues of The Washington Post?
To obtain back issues for the last six months, you may call the Post's back issue office at 202-334-7239. Please note this is a recorded line. If you need further assistance you may leave a message and we will call you back.
The Back Copies Department holds a limited supply of issues for the last six months. There is a limit of 10 copies per order. The Back Copies Department can not search for specific articles. Please send the date of the issue you wish to purchase with your daytime telephone number and the payment in check or money order, no credit card purchase available.
Daily editions (Mon. - Sat.) and Sunday editions are $10.00 each. The price includes postage except with international orders (which require an additional $10.00 per copy for shipping). We do provide "next day service" with your company's FedEx, UPS, or Airborne "account number" when it is included with your letter.
Please mail orders to:
The Washington Post
Back Copies Department
1150 15th Street, NW
Washington, D.C. 20071
How do I get reprints of an article that appeared in The Washington Post?
Information for article reprints can be obtained by calling The Washington
Post Writers Group at 202-334-5666.
How do I get reprints of a photo that appeared in The Washington Post?
Black and white or color reprints can purchased only of photos taken by
Washington Post photographers and published in the print edition of the
newspaper after 1996. The price for an 8"x10" black and white glossy is
per print and for an 8"x10" color print. For purchasing instructions,
please call 202-334-5666.
How do I get better search results?
Be specific with your search terms. If your search is unsuccessful,
refine your search terms. To narrow your search, use the advanced search
page to fill in date range, author, headline, or subject fields. The more
information you provide, the more precise your search results will be. To
get more results, select different search words or a longer date range.
Using AND narrows the search, using OR broadens the search, and using NOT
excludes unwanted items. The NOT operator is useful in refining an initial
query that returns a broad list of results. WITHIN and ADJ controls how
close your search terms must be to one another. ADJ also checks that words
found are in the same order as in your search expression. For more detail,
visit Search Tips.
What part of the article is actually searched for my search term?
The basic search includes the full text of the entire article, as well as
text from the headline, author field, date range, subject terms, etc. For
more detail on getting good search results, visit
Search Tips.
How do I browse articles that appeared on one specific day?
On the advanced search page, use the date range option to select the
specific date, insert a "*" into the "Search for" field, and click the
search button.
What if I can't find my article?
Please review the Search Tips
for helpful information, as well as
How do I get better search results?.
Unfortunately, we are unable to provide research assistance for the archives.
How do I find an obituary?
To search for an obituary use the Advanced Search; next, in the Headline prompt box list the person's name this way:
first name pre/3 last name
Example: john pre/3 doe.
(Using the proximity of pre/3 tells the system to find the first name 3
words before the last name; this takes into account the use of a middle
initial or a nickname.)
For the historic article image archives, enter your search
terms in the main search box, rather than the headline field.
What formats are available for viewing an article?
The Washington Post 1987 - Current Archive contains full text versions of
articles and contains no photos.
The Washington Post 1877 - 1986 Historical Archive contains PDF images of
articles as they appeared in the original newspaper.
How do I print an article from The Washington Post 1877 - 1986 Historical Archive?
View the article as usual within Adobe Acrobat Reader plug-in (within the
browser window). Be sure to check the image size in the lower left hand corner
of the Acrobat screen. Select the print icon on the Acrobat tool bar. If
necessary, use the "Graphics Select Tool" to select a part of the larger image.
To enlarge a small article select "Expand small pages to paper size" on the
print dialog screen. If the document can fit on legal size paper (11" X 17")
and the paper is available, click the "properties button". Within the
properties dialog, select legal paper. You can use this properties dialog to
select "landscape" instead of "portrait" prints as well.
To print a smaller section of a larger page use the "Graphics Select Tool" to
select a portion of the article or advertisement for printing. To enlarge the
page, select "Expand small pages to paper size" on the print dialog screen. To
re-center the page on the paper, select "Auto-rotate and center pages".
To shrink an article for printing select "Shrink oversized pages to paper size"
on the print dialog screen. The zoom percentage will be displayed below the
print preview, on the bottom right of the window.
To print an article too large for one page (split the article into multiple
pages) use the "Graphics Select Tool" on the tool bar to select a smaller
section of the article. Select the print icon and use the expand options,
or re-centering options if necessary. Repeat these steps as many times as
necessary, selecting a different section of the larger image for printing
each time. Often, if you use the "Zoom Out Tool" this will make selecting
sections to print easier.
Note: If you enlarge or shrink the selection be sure to keep the zoom
percentage the same throughout so the separate pages will line up properly.
What if I have a question that cannot be answered by the frequently asked questions?
If you still have questions after checking the frequently asked
questions, please contact Customer
Service.
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