Hilary Black, an attorney for [Daniel Steiner], said he has negotiated monthly rates with doctors and clinics that sometimes result in charges for individual limousine rides of less than $40. But those trips typically run less than an hour. Combine the many short trips of various patients, and Steiner's charge per hour surpasses the minimum and can top $100 at times, she said.
Steiner's customers said they have attempted to use taxi services before but have found drivers to be unreliable, late and unwilling to do the little things a disabled person needs. They like that Steiner's drivers open doors, help them inside and are kind when many of them are anxious about the doctor's visit ahead. A couple of them claimed to have been in taxicab accidents, whereas Steiner's company has a stellar safety record.
The commission voted 4-1 to place Steiner's company on probation, with Tampa City Council member Rose Ferlita voting no. She was in favor of revoking Steiner's permits altogether.