The Customer Service staff of The Psychotherapy Networker online archive wants to help make your searching as trouble-free as possible. To ensure your continued satisfaction with The Psychotherapy Networker online archive, we offer the following answers to some of the most commonly asked questions:

• What is available in the archive?
  
  
• What is the Free Article Preview or the Article Summary?
  
  
• How do I get better search results?
  
  
• How do I find articles that appeared in a specific issue?
  
  
• What part of the article is actually searched for my search term?
  
  
• I'm a subscriber to the Networker. Do I have to pay for articles?
  
  
• I am not a subscriber. How do I purchase articles online?
  
  
• What forms of payment are accepted for purchasing articles?
  
  
• What is your refund policy?
  
  
• How do I get a print subscription to Psychotherapy Networker?
  
  
• How do I order back issues of Psychotherapy Networker?
  
  
• What if I can't find my article?
  
  
• What if I have a question that cannot be answered by the Frequently Asked Questions?
  
  
• What is ProQuest Archiver (PQA)?
  
  

The Archives include every Psychotherapy Networker feature and department article from January 1994 through the present.

The preview and summary are the first two paragraphs of the article.

Be specific with your search terms. If your search is unsuccessful, refine your search terms. To narrow your search, use the advanced search page to fill in date range, author, headline, or subject fields. The more information you provide, the more precise your search results will be. To get more results, select different search words or a longer date range.

Using AND narrows the search, using OR broadens the search, and using NOT excludes unwanted items. The NOT operator is useful in refining an initial query that returns a broad list of results. For more detail, visit Search Tips.

On the Advanced Search page, use the date range option to select the month and year of the issue, insert a "*" into the "Search for" field, and click the search button.

The basic search includes the full text of the entire article, as well as text from the headline, author field, date range, subject terms, etc. For more detail on getting good search results, visit Search Tips.

No! Active subscribers can access up to 30 free articles each month. To log in to the archives, just click here. All articles you select will be saved for 90 days and will appear on a screen marked. Previously Viewed Articles. that you can access every time you log in.

After you do a search, a screen will show the results. You may view the first two paragraphs of an article for free by clicking on the FREE icon. Once you determine the article(s) you want to buy, click on the '$' icon. If you have not already created an account, you will be taken to a pricing page, where you can choose the plan that fits your needs. After clicking on "Buy Now," you will be taken to the create-an-account page. When the information is complete, the full text of the article will be displayed. You may print the document or save it for review any time in the next 90 days.

Accepted forms of payment for purchasing articles:

(Billed by ProQuest Archiver)

Customers may submit an online refund request within two hours of purchase. ProQuest will refund the full purchase price provided the customer provides an explanation of why he/she is dissatisfied with the quality of the content delivered. If more than two hours has passed, customers may contact ProQuest Customer Service by email to request a refund at mypqabilling@pqarchiver.com.

Refunds for passes will be pro-rated based upon duration since purchase and usage.

No refunds can be given more than 60 days following the original purchase date.

To subscribe to the Psychotherapy networker, click here.

Back issues of Psychotherapy Networker are available back to Sept. 1999 by contacting:

   Amsale Belaye
   Psychotherapy Networker
   888-408-2452
   abelaye@psychnetworker.com

Please review the Search Tips for helpful information, as well as How do I get better search results?. Unfortunately, we are unable to provide research assistance for the archives.

If you still have questions after checking the frequently asked questions, please contact Customer Service. Please keep in mind that assistance is available only for technical and account-related issues. Research assistance is not provided.

ProQuest Archiver is an e-commerce platform for publishers to distribute their content on the Web. Visit myPQA to learn more.