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archives > faq
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Frequently Asked Questions
The Customer Service staff of The Psychotherapy Networker online archive wants
to help make your searching as trouble-free as possible. To ensure your continued
satisfaction with The Psychotherapy Networker online archive, we offer the
following answers to some of the most commonly asked questions:
What is available in the archive?
The Archives include every Psychotherapy Networker feature and
department article from January 1994 through the present.
What is the Free Article Preview or the Article Summary?
The preview and summary are the first two paragraphs of the article.
How do I get better search results?
Be specific with your search terms. If your search is unsuccessful,
refine your search terms. To narrow your search, use the advanced search
page to fill in date range, author, headline, or subject fields. The more
information you provide, the more precise your search results will be. To
get more results, select different search words or a longer date range.
Using AND narrows the search, using OR broadens the search, and using NOT
excludes unwanted items. The NOT operator is useful in refining an initial
query that returns a broad list of results. For more detail,
visit Search Tips.
How do I find articles that appeared in a specific issue?
On the Advanced Search page, use the date range option to select the month and year of the
issue, insert a "*" into the "Search for" field, and click the search button.
What part of the article is actually searched for my search term?
The basic search includes the full text of the entire article, as well as
text from the headline, author field, date range, subject terms, etc. For
more detail on getting good search results, visit
Search Tips.
I'm a subscriber to the Networker. Do I have to pay for articles?
No! Active subscribers can access up to 30 free articles each month. To log in to the
archives, just click here. All articles you
select will be saved for 90 days and will appear on a screen marked. Previously Viewed
Articles. that you can access every time you log in.
I am not a subscriber. How do I purchase articles online?
After you do a search, a screen will show the results. You may view the first two paragraphs
of an article for free by clicking on the FREE icon. Once you determine the article(s) you
want to buy, click on the '$' icon. If you have not already created an account, you will be
taken to a pricing page, where you can choose the plan that fits your needs. After clicking
on "Buy Now," you will be taken to the create-an-account page. When the information is
complete, the full text of the article will be displayed. You may print the document or
save it for review any time in the next 90 days.
What forms of payment are accepted for purchasing articles?
Accepted forms of payment for purchasing articles:
(Billed by ProQuest Archiver)
What is your refund policy?
Customers may submit an online refund request within two hours of purchase. ProQuest
will refund the full purchase price provided the customer provides an explanation
of why he/she is dissatisfied with the quality of the content delivered. If more than
two hours has passed, customers may contact ProQuest Customer Service by email to request
a refund at mypqabilling@pqarchiver.com.
Refunds for passes will be pro-rated based upon duration since purchase and usage.
No refunds can be given more than 60 days following the original purchase date.
How do I get a print subscription to Psychotherapy Networker?
To subscribe to the Psychotherapy networker,
click here.
How do I order back issues of Psychotherapy Networker?
Back issues of Psychotherapy Networker are available back to Sept. 1999 by contacting:
Amsale Belaye
Psychotherapy Networker
888-408-2452
abelaye@psychnetworker.com
What if I can't find my article?
Please review the Search Tips
for helpful information, as well as
How do I get better search results?.
Unfortunately, we are unable to provide research assistance for the archives.
What if I have a question that cannot be answered by the Frequently Asked Questions?
If you still have questions after checking the frequently asked
questions, please contact Customer
Service. Please keep in mind that assistance is available only for technical and account-related issues. Research assistance is not provided.
What is ProQuest Archiver (PQA)?
ProQuest Archiver is an e-commerce platform for publishers to distribute their content on the Web. Visit myPQA to learn more.
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© 2008 Psychotherapy Networker