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The Customer Service staff of The Newsday online archive wants to help make your searching as trouble-free as possible. To ensure your continued satisfaction with The Newsday online archive, we offer the following answers to some of the most commonly asked questions:

 
What is available in the archive?

The Archive includes text of newspaper articles from Newsday dating as far back to 10/1/1985. Articles written by Newsday staff and other selected articles are usually available within 72 hours after publication.

The Archives include:


The Archive also includes historic article images from 1940 - 1984.



 
What is not contained in the archive?

The 1985+ Archive does not include advertising, classifieds, sports agate, photographs, or graphics. Articles from freelance writers, The Associated Press, and other wire services are not included in the Archives. Certain photographs and articles may be omitted from the 1940 - 1984 archives due to copyright concerns.

The Archives do not include:

  • Advertising
  • Classifieds
  • Legal Notices
  • Real Estate Listings
  • Sports Statistics
  • Weather Pages
  • Comics
  • Photographs or Graphics
  • Crossword Puzzle



 
Where is the photo/illustration/chart?
Only text is included in the current archives 1985 - present. Photos, charts, illustrations and other graphics are not included. Please see What is not contained in the archives? for more information.

The historical archives (1940 - 1984) do contain many graphics, however, some photographs are blocked due to copyright concerns.



 
How do I purchase articles online?
Advice for new users: After you do a search, a screen will come up with the results of that search. You may view a summary of the document for free. Once you determine which document you would like to view, click on the icon with the '$'. If you are a new user, you will be taken to a pricing page, where you can choose the plan to purchase. After deciding which plan best fits your needs, you will be taken through the purchase experience. After confirming your purchase, the full text of the document will be displayed.

You may choose to print the document or save it for your personal review later on. Since you have access to this document for 90 days, you may complete the same search and retrieve the document again during this time period.



 
What forms of payment are accepted for purchasing articles?
Accepted forms of payment for purchasing articles:

VISA Master Card American Express Discover/Novus
(Billed by ProQuest Archiver)



 
What is your refund policy?
Customers may submit an online refund request within two hours of purchase. ProQuest will refund the full purchase price provided the customer provides an explanation of why he/she is dissatisfied with the quality of the content delivered. If more than two hours has passed, customers may contact ProQuest Customer Service by email to request a refund at mypqabilling@pqarchiver.com.

Refunds for passes will be pro-rated based upon duration since purchase and usage.

No refunds can be given more than 60 days following the original purchase date.



 
What is ProQuest Archiver (PQA)?
ProQuest Archiver is an e-commerce platform for publishers to distribute their content on the Web. Visit myPQA to learn more.


 
How do I find an Obituary that appeared in Newsday?

  • Paid Death Notices - Last 7 days
    Please go to http://www.newsday.com/obituaries/ and click on the day of the week the notice appeared.
  • Paid Death Notices - 11/85 to present

    Only paid death notices are listed in the archive library.

    All paid death notices are listed under two titles "Paid Death Notices" and "Obituaries" for a particular day. You may quickly focus your search by entering in the search box, the last name of the person you are looking for, and "paid death notice" OR "obituaries" (example: Smith Paid Death Notice OR Smith Obituaries). Put the date the notice was published in the "Dates Between " section (note: be sure to click on this choice and enter the date in both boxes).

    The search result will list a Paid Death Notice or Obituaries for the day you entered. Under the "Paid Death Notice" title or "Obituaries" will be a person's name. That is only the first name listed in that day's death notices. Click on the title and view the document. Scroll down the article until you find the name you are looking for.

If you still cannot find the obituary, please call (800)-2FINDOUT for Newsday's paid research service.



 
How do I order back issues of Newsday?

Back issues of Newsday are available for purchase from the past 90 days.
To order, please call 631-843-4000 or send email to backcopies@newsday.com

NOTE:  All back issues are subject to availability.
The cost for back issues are as follows:
   $10- per paper.



 
How do I get reprints of a photo that appeared in Newsday?

Please visit our photo reprints Web site: http://www.newsday.com/buyphotos/



 
How do I get better search results?
Be specific with your search terms. If your search is unsuccessful, refine your search terms. To narrow your search, use the advanced search page to fill in date range, author, headline, or subject fields. The more information you provide, the more precise your search results will be. To get more results, select different search words or a longer date range.

Using AND narrows the search, using OR broadens the search, and using NOT excludes unwanted items. The NOT operator is useful in refining an initial query that returns a broad list of results. NEAR/number and PRE/number control how close your search terms must be to one another. PRE/number also checks that words found are in the same order as in your search expression. For more detail, visit Search Tips.



 
Where can I find tips about searching for an article?

Visit Search Tips for help searching for an article.



 
What part of the article is actually searched for my search term?
The basic search includes the full text of the entire article, as well as text from the headline, author field, date range, subject terms, etc. For more detail on getting good search results, visit Search Tips.


 
How do I request permission to reprint an article that appeared in Newsday?

To request reprint permission of articles from 1940 to Present, please contact:
Requests to reprint articles used in Newsday should be directed to

   Tribune Media Services Reprints
   202 West 1st St., 10th Floor,
   Los Angeles, CA 90012
   Attn: TMS Reprints
   License@tribune.com
   Website: tmsreprints.com
   Fax: 213-237-6515
   Phone: 800-661-2511

NOTE: All article reprints are subject to availability



 
How do I browse articles that appeared on one specific day?
On the advanced search page, use the date range option to select the specific date, insert a "*" into the "Search for" field, and click the search button.


 
What if I can't find my article?
Please review the Search Tips for helpful information, as well as How do I get better search results?. Unfortunately, we are unable to provide research assistance for the archives.


 
Why do I have to pay to read articles online?

The Newsday offers articles back to October 1985 online as part of our website: http://www.newsday.com/. You can search for free on any topic, author, or date, but there is a small fee charged to access the full article and print it out. The main purpose of the archive is to provide an additional service to our customers. In addition, the small fees charged help offset the cost of maintaining the archive. We hope you will find this service of value and feel free to contact us with your comments



 
What about privacy issues?

Please visit our Privacy Policy page.



 
How do I find the crossword puzzle?

To locate the Newsday crossword puzzles, go to http://www.newsday.com/crossword/



 
How can I get help for a technical problem (or ask about an error message that I don't understand)?

Please contact Customer Service.



 
How can I ask a question about the billing of my account?

For answers to billing questions, please visit myPQA.



 
What formats are available for viewing an article?
You can choose the format you would like to view by clicking the icon next to the article title. Please note: Only some document formats may be available. The following formats may be available:

Preview - The free Preview provides bibliographic information about the article, such as author and publication date, and a brief summary. This format contains no photos.

Full Text - The Full Text version includes the citation and abstract, along with the complete text of the article. This format contains no photos.

Article Image - Article Image refers to a black and white scanned image of the article as it was originally printed, delivered in Portable Document Format (PDF).



 
How do I print a historic article image PDF so I can view it?
Please click here for instructions on printing article PDF's using Adobe.


 
How do I get a print subscription to Newsday?

Subscribe to Newsday.



 
What if I have a question that cannot be answered by the frequently asked questions?
If you still have questions after checking the frequently asked questions, please contact Customer Service.