The Customer Service staff of The Nation's Health online archive wants to help make your searching as trouble-free as possible. To ensure your continued satisfaction with The Nation's Health online archive, we offer the following answers to some of the most commonly asked questions:

• What is available in the archive?
  
  
• What is not contained in the archive?
  
  
• How do I purchase articles online?
  
  
• What forms of payment are accepted for purchasing articles?
  
  
• What is your refund policy?
  
  
• What is ProQuest Archiver (PQA)?
  
  
• How do I order back issues of The Nation's Health?
  
  
• How can I purchase a The Nation's Health article that was written prior to ?
  
  
• How do I get reprints of an article that appeared in The Nation's Health?
  
  
• How do I get reprints of a photo that appeared in The Nation's Health?
  
  
• How do I get better search results?
  
  
• What part of the article is actually searched for my search term?
  
  
• How do I browse articles that appeared on one specific day?
  
  
• What if I can't find my article?
  
  
• I'm having trouble finding an article. Do you have search assistance?
  
  
• What formats are available for viewing an article?
  
  
• How do I get a print subscription to The Nation's Health?
  
  
• What if I have a question that cannot be answered by the Frequently Asked Questions?
  
  

The Nation's Health archive includes locally written articles from 10/1/1997 through the present.

The Nation's Health archive does not include advertising. Articles prior to 10/1/1997 are not yet available online. However, they may be purchased through back issues or reprints. Some items appearing in http://www.thenationshealth.org/ also are not included in the Archives.

Advice for new users: After you do a search, a screen will come up with the results of that search. You may view a summary of the document for free. Once you determine which document you would like to view, click on the icon with the '$'. If you are a new user, you will be taken to a pricing page, where you can choose the plan to purchase. After deciding which plan best fits your needs, you will be taken through the purchase experience. After confirming your purchase, the full text of the document will be displayed.

You may choose to print the document or save it for your personal review later on. Since you have access to this document for 90 days, you may complete the same search and retrieve the document again during this time period.

Accepted forms of payment for purchasing articles:

(Billed by ProQuest Archiver)

Customers may submit an online refund request within two hours of purchase. ProQuest will refund the full purchase price provided the customer provides a detail explanation of why they are dissatisfied with the quality of the content delivered. If more than two hours has passed, customers may contact ProQuest Customer Service by email to request a refund at mypqabilling@pqarchiver.com.

Refunds for passes will be pro-rated based upon duration since purchase and usage.

No refunds can be given more than 60 days following the original purchase date.

ProQuest Archiver provides commerce for publishers on the Web. Visit myPQA to learn more.

Back Issues are available for an issue based on availability. They can order back issues by filling out and mailing our order form (http://www.apha.org/tnh/about/tnhorder.pdf) or e-mailing Jim Richardson (jim.richardson@apha.org).

You may request articles/issues by email: michele.late@apha.org
Please email for pricing information. Note: All articles/issues are subject to availability.

We have all issues available from the very first issue to the current issue. You may request reprints by email: michele.late@apha.org
Please email for pricing information. Note: All reprints are subject to availability.

You may request reprints of photo by emailing
  michele.late@apha.org

NOTE:  All reprints are subject to availability and based on usage rights.

Be specific with your search terms. If your search is unsuccessful, refine your search terms. To narrow your search, use the advanced search page to fill in date range, author, headline, or subject fields. The more information you provide, the more precise your search results will be. To get more results, select different search words or a longer date range.

Using AND narrows the search, using OR broadens the search, and using NOT excludes unwanted items. The NOT operator is useful in refining an initial query that returns a broad list of results. WITHIN and ADJ controls how close your search terms must be to one another. ADJ also checks that words found are in the same order as in your search expression. For more detail, visit Search Tips.

The basic search includes the full text of the entire article, as well as text from the headline, author field, date range, subject terms, etc. For more detail on getting good search results, visit Search Tips.

On the advanced search page, use the date range option to select the specific date, insert a "*" into the "Search for" field, and click the search button.

Please review the Search Tips for helpful information, as well as How do I get better search results?. Unfortunately, we are unable to provide research assistance for the archives.

Currently, we do not offer this service.

You can choose the format you would like to view by clicking the icon next to the article title. Please note: Only some document formats may be available. The following formats may be available:

Preview - The free Preview provides bibliographic information about the article, such as author and publication date, and a brief summary. This format contains no photos.

Full Text - The Full Text version includes the citation and abstract, along with the complete text of the article. This format contains no photos.

Text+Graphics - The Text+Graphics format provides the citation, abstract, and full text of the article, as well as all important graphics such as photographs, illustrations, or charts that were originally published with the article.

Page Image - Page Image refers to a black and white scanned page of the article as it was originally printed, delivered in Portable Document Format (PDF).

For more information on how to subscribe to The Nation's Health, click here

If you still have questions after checking the frequently asked questions, please contact Customer Service.

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