The maximum payment you can get from any of the utility assistance funds is $150 per household per year. Once you qualify, you get a voucher that will pay the specific bill. But according to United Way officials, there is a limited amount of money available for utility bill assistance and the money goes fast because there are so many people who need it.
Funds are gathered through customer contributions to all three utilities. Southern California Edison matches its customer contributions dollar for dollar from shareholder funds; the Southern California Gas Co. contributes $250,000 in addition to whatever its customers have given. But the DWP is not permitted to match contributions to its Project Angel (Assist Neighbors by Giving Energy for Living), because it is a rate-payer-owned utility, run by the City of Los Angeles.
For additional information about the SoCalGas Gas Assistance Fund, call the gas company office number listed on your bill; for Southern California Edison's Winter Energy Assistance Fund, call its 24-hour Action Line at (800) 952-5062. For Project ANGEL assistance, call the DWP Hotline in your area: Metropolitan Los Angeles, (213) 481-5800; San Fernando Valley and West Los Angeles, (818) 984-3303; Harbor, (213) 639-9442.