Consider these telling statistics: It's estimated that by 2014 mobile Internet usage will surpass desktop Web usage. It's also predicted that in 2011, for the first time in history, sales of mobile devices will surpass sales of desktop computers. What all this mean for libraries is that the future is mobile, and the future is now. Regardless of the specific method used to go mobile, the development process for all of them is roughly the same. As always, begin with users. Survey your users for insights into their needs and wants. Once you decide what to include in your mobile offering, commit functional specifications to paper. The next step is designing the interaction and information architecture. Broadly, there are three approaches to going mobile: 1. native app, 2. mobile Web, and 3. hybrids. Which mobile path is right for you depends on many factors: your constituency, your budget, your goals, and your skill set, to name a few.
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