Paul Duguid, adjunct professor in the School of Information at University of California-Berkeley and professional research fellow at Queen Mary, University of London, took Google to task over its handling of two versions of one book, Laurence Sterne's The Life and Opinions of Tristram Shandy, Gentleman, a book apparently filled with downright quirky typographic features. Duguid also made some less substantiated and some downright dubious accusations against the service. Duguid also seems to be under the impression that the contributions of Google's library partners come at "significant costs to their funds, their books, and their users." While librarians and other information professionals are still reeling, the author would like to respond to Duguid's complaints. Stop complaining about Google's digitizing lapses and start fixing them.
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