There has been much talk -- and many assertions -- in the past couple of years about how the wisdom of crowds and the capabilities of things Web 2.0 are going to upset the traditional scales of social balance. This is the sort of ideological stuff that best-selling books are made of. If the sound of technology changing were a jackhammer on the street outside your window, it would have kept you awake at night all these years. When each technology wave comes along, it shakes everyone up.
Reproduced with permission of the copyright owner. Further reproduction or distribution is prohibited without permission.