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Value Continuum and PROFESSIONAL ONLINE SEARCH SERVICES: The Collaborative Stage
Online - Medford
Subjects: United States; Communications & information management
Author: Cromity, Jamal
Date: Jul/Aug 2009
Start Page: 38
Pages: 3
Abstract (Document Summary)

Professional online search services are continually evolving, fueled by the growing needs of users who perform knowledge-sharing tasks daily. Web 2.0 technologies such as blogs, RSS feeds, and wikis thrive as formats to share information -- and a growing number of users understand how these tools enhance their research within team environments. The value of knowledge-sharing search tools rises when the specific features offered cut down on researchers' workflow process time, leading them to better and faster decision making, which potentially leads to revenue-generating outcomes. Additionally, companies use the team approach as a behavioral control mechanism. Within the team approach, collaboration is a method that can ultimately help business leaders make better decisions. Further fostering the move toward team-oriented, collaborative environments is the growing number of large companies entering the enterprise content management market. The immediate benefit to users is time savings. But ultimately, these improved collaborative tools in a team environment may also lead to better and faster decision making, which can lead to revenue-generating outcomes.

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