MEETING THE NEEDS OF POST-MILLENNIALS: Lending Hot Devices Enables Innovative Library Services
The authors' IT team had successfully used Data and Device Security software from Absolute to trace the missing laptop to a Montreal location. Absolute is a company that provides persistent endpoint security and data risk management solutions for computers, tablets, and smartphones. The software makes it possible to locate missing equipment even when the data on the hard drive is wiped out and the OS is reinstalled. Since the inception of their high-use library laptop lending program back in 2007, many staff hours have been lost contemplating how to prevent laptops from going missing. This innovative solution appears to have resolved their struggle to prevent material loss as they now look to the future and envision the revitalization and reimagining of what will become their hot device loans. Having had a successful laptop lending program workflow established for years, it was natural to extend the program to include emerging digital gadgets.
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