MIT LIBRARIES' PERSONAL CONTENT MANAGEMENT TEAM: How Our Unit Expanded to Support Users of Common Campus Tool Sets
Many academic libraries provide support in the use of citation management tools (e.g., Zotero, Mendeley, and EndNote), and the MIT Libraries is no exception. However, with researchers' increased adoption of digital scholarship approaches, the landscape of tools for which the community expects support is changing. Demands for collaborative writing, collective article annotation and sharing, and digital file organization require a new level of support. The MIT Libraries is transforming our process for investigating and supporting tools, keeping up with emerging user needs and workflows, and adjusting our scope within the constraints of current resources. Here, the authors reflect on the evolution of the MIT Libraries' personal content management (PCM) team -- the group responsible for supporting the community in this area -- from its initial charge with citation management tools to its current iteration: grappling with a broadening scope and increasing spectrum of available tools.
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