Demonstrate the Value of Your Library/Information Center and Take It to the Next Level
Corporate libraries, once treasured by R&D-heavy organizations, now face greater scrutiny by management to demonstrate their value. Today's librarians are being asked to report on financials, engage in creative marketing, and network across departments to justify their existence in the organization. With the availability of online resources, a more independent employee base, and drastic reductions in budget, the library needs to evolve from its traditional role of research support to a more multifaceted, data-driven service center. In addition to providing expert literature research, the library must help companies reduce cost and integrate library services into the employees' workflow across business units. Tactics to help demonstrate the value your library/information center brings to the organization are presented. They are: 1. Rely on usage statistics. 2. Position the library as a research expert. 3. Forge partnerships across business units.
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