Mainstream Internet search technology has plateaued and may even be declining. A PhD psychologists complain about how difficult it has become to get anything useful out of Google. And that includes Google Scholar, which returns way too many search results that are far from scholarly. Google's competition aren't really any better, although you can sometimes locate a specialized database that can be mined for more relevant content. Because of their professional expertise, librarians are the ones who are best equipped to do the Internet wrangling for others whose primary job responsibilities do not include locating information. For one thing, they just kind of know when something is not likely to be on the Internet and that perhaps proprietary resources need to be consulted.
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