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Engage employees in their work; Hold the social club and instead build passion by training and standing up for workers
[Final Edition]
The Spectator - Hamilton, Ont.
Author: Robb, Jay
Date: Feb 18, 2006
Start Page: E.01
Section: Careers
Abstract (Document Summary)

When they're not busy manufacturing fun, they're dreaming up half-baked ways to boost morale. Let's commit random acts of kindness. Let's give out "hugs in a mug" coffee vouchers. Let's make everyone wear one-size-fits-all T-shirts silkscreened with "you're special too."

"There are plenty of opportunities for employees to be engaged in activities that are part of company life but not part of company work," says author [Tim Rutledge]. "When these events occur, how often is it the same people who organize them? Are they as engaged in their work as they are in these events? Just asking."

Instead of sanctioning an out-of-control glee club, Rutledge recommends supporting managers to be integrals and creating the right climate conditions. This means communicating an inspiring big picture, implementing flexible work arrangements, promoting individual learning, differentiating performances, banishing command and control, accepting that employees will leave and freeing managers to manage.

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