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The Customer Service staff of The gazette.com online archive wants to help make your searching as trouble-free as possible. To ensure your continued satisfaction with The gazette.com online archive, we offer the following answers to some of the most commonly asked questions:
- What is available in the archive?
- What is not contained in the archive?
- Where is the photo/illustration/chart?
- How do I purchase articles online?
- What forms of payment are accepted for purchasing articles?
- What is your refund policy?
- What is ProQuest Archiver (PQA)?
- How do I order back issues of The gazette.com?
- How do I get reprints of an article that appeared in The gazette.com?
- How do I get reprints of a photo that appeared in The gazette.com?
- How do I get better search results?
- What part of the article is actually searched for my search term?
- How do I browse articles that appeared on one specific day?
- What if I can't find my article?
- How do I find an Obituary that appeared in The Gazette?
- How do I find a Wedding announcement that appeared in The Gazette?
- How do I find an Anniversary announcement that appeared in The Gazette?
- How do I find an Engagement announcement that appeared in The Gazette?
- I'm having trouble finding an article. Do you have search assistance?
- What formats are available for viewing an article?
- What if I have a question that cannot be answered by the Frequently Asked Questions?
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The gazette.com archive includes locally written articles from 1/1/1985 through the present.
- The archive includes:
- Obituaries
- Birth Announcements
- Wedding Announcements
- Engagement Announcements
- Anniversary Announcements
- Letters to the Editor
The gazette.com archive does not include advertising.
- The archive does not include:
- Advertising
- Photographs or Graphics
- Real Estate
- Sports Statistics
- Legal Notices
- Classifieds
- Weather Pages
Only text is included in the current archives 1985 - present. Photos, charts, illustrations and other graphics are not included. Please see What is not contained in the archives? for more information.
Advice for new users: After you do a search, a screen will come up with the results of that search. You may view a summary of the document for free. Once you determine which document you would like to view, click on the icon with the '$'. If you are a new user, you will be taken to a pricing page, where you can choose the plan to purchase. After deciding which plan best fits your needs, you will be taken through the purchase experience. After confirming your purchase, the full text of the document will be displayed.You may choose to print the document or save it for your personal review later on. Since you have access to this document for 90 days, you may complete the same search and retrieve the document again during this time period.
Accepted forms of payment for purchasing articles:
(Billed by ProQuest Archiver)
Customers may submit an online refund request within two hours of purchase. ProQuest will refund the full purchase price provided the customer provides an explanation of why he/she is dissatisfied with the quality of the content delivered. If more than two hours has passed, customers may contact ProQuest Customer Service by email to request a refund at mypqabilling@pqarchiver.com.Refunds for passes will be pro-rated based upon duration since purchase and usage.
No refunds can be given more than 60 days following the original purchase date.
ProQuest Archiver is an e-commerce platform for publishers to distribute their content on the Web. Visit myPQA to learn more.
You may request an issue reprint (from the previous 30 days) by contacting:
You also may write a note containing your name, address, daytime phone number, day and date of the issue, and a check or money order for the appropriate amount* to:
The Gazette
P.O. Box 1779
Colorado Springs, CO 80901
The cost per issue is 50 cents daily, $1 Sunday.
* Please call the number above to confirm the appropriate amount.
NOTE: All back issues are subject to availability.
You may request a copy of an article (from April 1988 to present) by contacting:
You also may write a note containing your name, address, daytime phone number, day and date of the issue, and a check or money order for the appropriate amount* to:
Newsroom Research, The Gazette
P.O. Box 1779
Colorado Springs, CO 80901
The cost is $6 per article.
* Please call the number above to confirm the appropriate amount.
NOTE: All articles are subject to availability.
You may request a photo reprint (from the previous year) by contacting:
You also may write a note containing your name, address, daytime phone number, day and date of the issue, and a check or money order for the appropriate amount* to:
The Gazette
P.O. Box 1779
Colorado Springs, CO 80901
The cost is $35 per 8x10 photo.
* Please call the number above to confirm the appropriate amount.
NOTE: All photos are subject to availability.
Be specific with your search terms. If your search is unsuccessful, refine your search terms. To narrow your search, use the advanced search page to fill in date range, author, headline, or subject fields. The more information you provide, the more precise your search results will be. To get more results, select different search words or a longer date range.Using AND narrows the search, using OR broadens the search, and using NOT excludes unwanted items. The NOT operator is useful in refining an initial query that returns a broad list of results. WITHIN and ADJ controls how close your search terms must be to one another. ADJ also checks that words found are in the same order as in your search expression. For more detail, visit Search Tips.
The basic search includes the full text of the entire article, as well as text from the headline, author field, date range, subject terms, etc. For more detail on getting good search results, visit Search Tips.
On the advanced search page, use the date range option to select the specific date, insert a "*" into the "Search for" field, and click the search button.
Please review the Search Tips for helpful information, as well as How do I get better search results?. Unfortunately, ProQuest Archiver is unable to provide research assistance for the archives. However, more information is available here.
To get the best results when searching for an obituary, insert "Obituaries" in the headline field and the person's last name in the search box. Refine your search further by using the person's full name in quotes and by choosing a date range close to the date of publication. The abstract may not include the name of the person for whom you are looking as all obituaries published on that day are included in the document.
To get the best results when searching for a wedding announcement, insert "Weddings" in the headline field and the person's last name in the search box. Refine your search by choosing a date range close to the date of publication.
To get the best results when searching for an anniversary announcement, insert "Anniversary" in the headline field and the person's last name in the search box. Refine your search by choosing a date range close to the date of publication.
To get the best results when searching for an Engagement announcement, insert "engagement" in the headline field and the person's last name in the search box. Refine your search by choosing a date range close to the date of publication.
You may request search assistance by contacting:
The cost depends on the project.
You can choose the format you would like to view by clicking the icon next to the article title. Please note: Only some document formats may be available. The following formats may be available:
Preview - The free Preview provides bibliographic information about the article, such as author and publication date, and a brief summary. This format contains no photos.
Full Text - The Full Text version includes the citation and abstract, along with the complete text of the article. This format contains no photos.
If you still have questions after checking the frequently asked questions, please contact Customer Service. Please keep in mind that assistance is available only for technical and account-related issues. Research assistance is not provided.
Copyright 1999-2000, The Gazette, a Freedom Communications, Inc. Company. All rights reserved. Contact us. |