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Immigrants face hurdles with new care coverage
Network changes, delays vex clients
Boston Globe
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Boston, Mass.
| Author: | Kay Lazar |
| Date: | Nov 5, 2009 |
| Start Page: | B.1 |
| Section: | Metro |
| Text Word Count: | 974 |
Since Oct. 1," Delaney said, "better than 90 percent of [customer calls] have been answered by a live person within 30 seconds.
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